The Colorado Automobile Dealers Association is an industry trade association that represents 260 new car and truck dealers throughout the state. Part of our mission includes a concern for Colorado's motor vehicle buyers and how they are served in Colorado.
CADA periodically receives calls from consumers who want to better understand their rights under the law or who may have a disagreement or issue with one of CADA’s dealer members. In the interest of full disclosure, we are not a state regulatory department, and not an independent entity for consumer complaints. However, fostering communications and providing general information is a role will we can and do undertake as staff time permits.
Other than encouraging ongoing communications between consumers who have a complaint and our members, CADA is not authorized to — and cannot — provide legal advice.
If you have a specific complaint, we are providing you with links to some of the key sources of motor vehicle laws and related consumer information.
Because most disputes result from miscommunication, we encourage you to reach higher levels of dealership management who often have the authority to resolve your issue or dispute.
If you are unsuccessful there, the links in this section should help you find information to better understand your rights, dealers’ obligations and general information on buying new vehicles in Colorado.